Returns & Exchanges

At top3 by design, we want you to be completely satisfied with your purchase. If your selected item isn't quite right, we offer a straightforward return process for most items within 30 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and reason for return to receive a Return Authorization number.

• 2.
  Secure Packaging

  Ensure the item is in its original, unused condition with all tags and packaging intact to qualify for a full refund.

• 3.
  Dispatch Item

  Affix the provided return label or ship the package via a trackable service to our central warehouse location.

• 4.
  Quality Check & Refund

  Once our team inspects the returned design piece, we will process your refund or store credit within 5-7 business days.